Legal

Terms & Conditions

Last Updated: February 2, 2026

1. Introduction

These Terms & Conditions govern your use of the CarSettle website, services, and customer portal.

By using our services, you agree to these terms.

If you do not agree, please do not use CarSettle.

2. Service Description

CarSettle provides a structured service that allows car owners to:

  • Submit vehicle details
  • Receive a professional inspection
  • Obtain a market-backed price
  • Decide whether or not to proceed with a sale

CarSettle does not guarantee that a sale will occur.

3. No Obligation to Sell

Submitting your car details or completing an inspection does not obligate you to sell your vehicle.

You may decline any offer without penalty.

4. Inspection

  • Inspections are conducted to assess vehicle condition
  • Inspection availability may vary
  • Inspection is offered free for a limited time
  • CarSettle may suspend or reschedule inspections when necessary

Inspection results are used to determine pricing accuracy.

5. Pricing & Offers

  • Prices are based on inspection results and market demand
  • All offers are time-sensitive
  • Prices may change if new information about the vehicle is discovered
  • CarSettle does not provide instant or estimated prices

6. Service Fee

  • CarSettle applies a service fee only after a successful sale
  • The service fee is deducted from the final amount paid to you
  • The exact net amount is clearly disclosed before you accept the offer
  • If no sale occurs, no fee is deducted

7. Seller Responsibilities

You confirm that:

  • You are the legal owner or authorized representative of the vehicle
  • All information provided is accurate
  • Any outstanding fines, Salik balances, or bank loans will be cleared before ownership transfer

Failure to disclose material information may result in cancellation of the process.

8. Ownership Transfer & Payment

If you accept an offer:

  • Ownership transfer will be coordinated according to UAE regulations
  • Payment will be completed after required procedures are fulfilled

CarSettle is not responsible for delays caused by third-party authorities or banks.

9. Limitation of Liability

CarSettle is not liable for:

  • Market price fluctuations
  • Indirect or consequential losses
  • Delays beyond our control

Our liability is limited to the scope of services provided.

10. Termination

CarSettle reserves the right to:

  • Suspend or terminate access to the service
  • Decline to proceed with a request

This may occur if inaccurate information is provided or misuse is detected.

11. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the jurisdiction of UAE courts.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated versions will be published on this page.

13. Contact

For questions regarding these Terms & Conditions, contact:

Email: support@carsettle.com